How to get more coins?

There are many ways to get coins in Word Serenity. You could earn free coins by beating levels, finding extra words, collecting daily reward...

How to update the game to the latest version?

To update Word Serenity to the latest version,click here to get to the page of Word Serenity in Google Play Store.&...

How to change the background theme?

To change the background theme, please tap the painting board icon in the bottom right corner of the homepage or tap “Themes” in t...

Why are the puzzles so easy at the beginning?

Hi, fast-learner! This game starts out very easy but will get more and more challenging as you level up. Just keep going and you'l...

How to remove ads?

We’re dedicated to providing superior and the most importantly free games for everyone. Advertisements are crucial&...

How to deal with crashing or shutting down?

Many game performance issues (i.e. loading, freezing, crashing and shutting down) can be resolved in the following ways:...

What should I do if the ads are not playing well?

When you can't play videos, please check your Internet connection first. If you are well-connected to the Internet, restart t...

What should I do if I made a purchase but never receive the items?

 a. If you made a purchase but never receive the items you’re supposed to get, please check if you have receiv...